Where we deliver
We currently deliver within Lebanon only.
Dispatch
Orders placed before [time] on a business day are dispatched the same day. Orders placed at weekends or on public holidays are dispatched the next business day.
Delivery times
Beirut: [X] business days. Outside Beirut: [X] business days. Tracking is provided on dispatch.
Packaging
Products are sealed in protective, temperature-controlled packaging (2–8 °C). Outer packaging is discreet and does not disclose the contents.
Cash on delivery
Payment is made in cash to the courier on delivery. Please have the exact amount ready where possible. Orders must be paid in full before the parcel is handed over.
Failed or refused delivery
If a parcel cannot be delivered because no one is available, or delivery is refused, the order is returned to us. We may contact you to rearrange delivery. Repeat refusals may result in cash on delivery being unavailable on future orders.
On receipt
Store at 2–8 °C, protected from light.
